What Warranty Do You Actually Get on Used and Remanufactured Machinery?

A warranty on used machinery is only as good as the words in the contract. Here is what a real warranty covers, what it never covers, and how to read the fine print before you commit.

The honest truth about used-machinery warranties

No one warrants a 6,000-hour excavator like a brand-new one. A used-machine warranty is a targeted promise: it covers specific failures within a defined window, not every conceivable problem. The value of the warranty is that it makes the seller accountable after the machine leaves the yard.

What a typical used-machinery warranty covers

Our used and remanufactured units carry a 6-month remote warranty. In practice that means: covered failures are rectified by replacement of the affected component, by remote technical guidance, or by a negotiated partial refund — whichever actually resolves the issue. New ASURE machines carry the full manufacturer warranty.

What it does not cover

Standard exclusions are the same across the industry: normal wear items (hoses, filters, tyres, batteries), damage from misuse or poor operation, and failures caused by modification. The exclusions are written in the contract — always request a copy before paying the deposit, and do not accept a warranty that exists only in a chat message.

The three questions that expose a weak warranty

1. What exactly is covered? — “the machine” is not an answer. Components and systems should be named.
2. Who pays the freight on a warranty part? — a part is useless if shipping it costs more than the repair.
3. What happens if we disagree? — there should be a documented process, not a promise to “work it out.”

The warranty only matters if you can act on it. Document any problem with photographs and the bill-of-lading date, and report it within the window — our process is detailed in the FAQ. Read how the 29-point inspection backs the warranty before you buy.

Bottom line: on used machinery, a written 6-month component warranty with a clear claim process is a strong, realistic standard. Anything vague is a red flag.